Edible Arrangements in Harvey, LA Open now

Reviews about Edible Arrangements

• ★ ☆ ☆ ☆ ☆

  December 13, 2019, by Cody Rector
  Absolute worst experience ever. My family nor I will ever return to the descriminitation served at this edible arrangements. Saturday May 12th, 2pm, I call to place an order for chocolates to be sent to my mother the following day for Mother's Day. After hanging up, my card has been charged and confirmation email sent. This is all by 3pm. An hour after the location closes at 8pm, I missed a call and receive a voicemail stating my billing info was incorrect, that the order had been canceled and I must call at 8am the following day. I call my bank before calling them at 8am to confirm that my billing address was correct, which it was. Then after speaking to the store, they instruct me that they can run the order but it will not be delivered for Mother's Day. I asked to speak to a manager and was put on hold for an hour and 7 minutes. During that time I called the 1-800 number on another line, where they transferred me back to the Harvey location. Every time I would start speaking, the extremely rude, racist, childish guy on the phone would jokingly talk over me and lied, saying he was not able to find my order after I gave him every way possible to find it. I asked why he had my other line on hold for an hour and 7 minutes. He then said please hold. At that time the line I was speaking on disconnected and the call on hold for an hour was disconnected. This is all after multiple racist comments made by that gentleman. I try calling multiple times after that to no prevail and my calls being ignored. I have never been so offended and felt such reverse discrimination in my life. I am now out of the money and fruit and am being forced to pursue the issue through litigations. If you are white, do not go here. They don't like white people. Order flowers, cheaper and you might actually get them!